My complaints for the autograph session at IMM:
1. Why didn't they choose a bigger space to hold the a.s? The moment I heard the venue was at IMM, I had a bad feeling. The place is super small, have so many "blind" corners (blocked by the shops). There are only very limited areas which the fans are able to see the stage.
2. Why didn't HIM or IMM management tell us that the a.s would end at 10pm? My friends and I actually reached there at 1pm but because the queue was already at the very far back (couldn't see the stage at all), we went to level 2. We decided to see them perform 1st. We queued immediately after that. After 3.5hrs of queueing, just when we finally entered the building, we were told the a.s was over. We were so shocked.
3. Why didn't HIM set limits to the no. of albums each person can sign? Since there are 3 versions, they should only allow maximum 3 albums everyone could sign. From what I know, some people signed 10+ albums at one time.
4. Why didn't HIM send someone outside to check the no. of people queueing? When the a.s ended, think there were at least 200 people in front of us, 300+ people at the back. They should have sent someone at 8pm to check the queue and estimate whether before 10pm they could finish signing all the albums. If cannot, then they should have told us to stop queueing and go back first. We waited so long and had waited in vain. And I really felt sorry for the people who had queued inside the rubbish collection area. It was so smelly there. I nearly vomitted when I went inside (me and my friends quickly ran out).
4. How could HIM not know lots of people were going to the a.s? Don't they know the no. of albums they had sold? To me, they only cared about the money they can earn from us and don't care at all if we all could get the autographs. "Seduced" us in buying the albums, but we ended up getting nothing. Like a chinese saying: pei le fu ren you zhe ping.
5. I agree that the security guards were rude and idiotic. How could they let people cut queue??! I think I would probably have the chance to go up the stage if people didn't cut queue (I estimated we were only about 1hr's queue away then would be our turn).
Please note that the above comments are not targeted at FRH. I still love them. Can see that FRH were very apologetic that they couldn't sigh all the albums. It was HIM and IMM that I'm mad at. After waiting for 9hrs, spent $45 on the albums, $5 on travel fare, all I get at the end of the day is anger, disappointment, sadness, aches all over my body. HIM did a VERY BAD job on this a.s. It's not like HIM is holding a.s for the 1st time, they should have experience in this kind of thing.
If anyone's wondering, yah I'm very pissed off. Till now, I'm still very upset about the whole thing. I'm just venting my frustrations.
As for some fans hurling abuse at FRH, I agree it was not sensible of them. It wasn't FRH's fault after all. But I think their reactions are considered quite "civilised" (I'm not saying hurling abuse is a good thing). If this happened in other countries, fans there probably would have torn down the building or threw things or attack people or whatever....